If you purchase any of our Services that are provided for a fee (“Paid Services”), you agree to pay us the applicable fees and taxes as stated within the Site and/or Services at the time of purchase. Failure to pay these fees may result in the termination of your access or subscription to the Paid Services. Your purchase may be subject to foreign exchange fees or differences in prices based on location (e.g. exchange rates). You must pay us for applicable fees and taxes unless you cancel the Paid Service, in which case you agree to still pay these fees through the end of any applicable subscription period. This Agreement describes additional terms applicable to certain types of fees and payments, but nothing herein shall restrict Social Tuto from charging or using other types of fees and payment methods.
When you register and provide your payment information for a portion of the Services that is provided as a “subscription”, you obtain the right to use and access the specific Services comprising that subscription for a specific limited period of time, i.e., the subscription period as specified in the application or registration form or otherwise within the Site and/or Services in consideration for your payment of the applicable subscription fee for such period. You also agree that at the end of each current subscription period, your subscription will be automatically renewed for an additional subscription period at the then-current subscription rates (which may be increased from period to period) unless you cancel your subscription at least twenty four (24) hours prior to the renewal date. If you timely cancel a subscription prior to the end of its then-current subscription period, your subscription will be cancelled effective as of the end of the applicable subscription period and you will be obligated to pay the applicable subscription fees through the end of the applicable subscription period.
Free Trial Periods
When you register for a portion of the Services that is made available for a “free trial period”, you obtain the right to use and access the specific Services comprising that “free trial” for a specific limited period of time, i.e., the trial period as specified in the application or registration form or otherwise within the Site and/or Services. While there is no charge for the applicable Services during the applicable free trial period, you may be asked to provide your payment information (e.g., credit card) at the time you register for the free trial and, by so doing, you are deemed to agree to purchase a full, paid subscription for the applicable Service unless you cancel such purchase prior to the end of such free trial period.
Credit/Debit Card and other Payment Transactions
Refunds and exchanges will be subject to Social Tuto’s refund and exchange policies in effect at the time of the attempted refund or exchange. Unless expressly stated otherwise within the Site or Service, Membership fees, subscription fees and other fees and charges are generally non-refundable.
- What is Personal Information
- How We May Collect Personal Information
- How We May Use Personal Information
- Additional Uses and Disclosures We Make of Membership Information
- European Economic Area Privacy Notices
- Aggregated Information
- When We May Disclose Information for Legal Reasons
- Privacy Choices
- Use of Social Media and Other Interactive Forms
- Privacy Practices of Third-Party Sites; Advertisers, Vendors and Others
- Retention Period
- Cross-Border Transfer
- Sensitive Information
- Contact Information
What is Personal Information?
The phrases “personally identifiable information” or “personal information” in this policy refers to information or a combination of information that you provide to us through the Internet or by other means that can be used to uniquely identify you. Examples of personal information include your name, postal address (including billing and shipping addresses), telephone number, email address, credit or debit card number or other payment information.
How We May Collect Personal Information?
We and our service providers may collect Personal Information in a variety of ways, including:
- You Provide it through the Site and Services: We collect personal information when you provide it through the Site or Services, e.g., when you register or apply for membership or for a course or program, when you post information on any of our message boards or other interactive services or when you interact with us on social media. We also collect information that you provide by filling in forms on our website, including requesting services or information about our products or requests that we contact you, and may retain records and copies of your correspondence (including email addresses), if you contact us, as well as details of transactions that you carry out with us and of the fulfillment of such transactions (including financial information).
- We Obtain it via cookies and other technology as you use the Site and Services: We may collect various information about you using computer technology as you access and use the Site and Services, including browser and device information, and information collected through cookies, pixel tags and other technologies. You may set your browser to not accept cookies, or to warn you when a cookie is being placed on your computer. If you choose not to accept cookies, however, your ability to navigate the site may be hindered.
- Offline: We may collect personal information from you offline, such as when you place an order over the phone or contact customer or membership service.
- From Other Sources: We may receive your personal information from other sources, such as public databases; joint marketing partners; social media platforms; from people with whom you are friends or otherwise connected on social media platforms, as well as from other third parties.
How We May Use Personal Information?
Whether or not you are a registered member or user of our Site and Services, we and our service providers (including Teachers that make educational content and programs available) may use personal information that we have obtained about you as follows:
- To respond to your inquiries and fulfill your requests, such as to send you newsletters, updates, course materials, catalogs and e-mails.
- To send administrative information to you, for example, information regarding the Services and changes to our terms, conditions, and policies.
- To complete and fulfill your purchase, for example, to process your payments, have your order delivered to you, communicate with you regarding your purchase or membership and provide you with related customer service.
- To send you marketing communications that we believe may be of interest to you (including marketing information from our third party partners and service providers).
- To personalize your experience on the Services by presenting products and offers tailored to you.
- To allow you to participate in promotions and to administer these activities.
- To facilitate social sharing functionality and interaction among Members and with Teachers.
- To allow you to send messages to a friend or colleague through the Services. By using this functionality, you are telling us that you are entitled to use and provide us with your friend’s or colleague’s name and email address.
- For our business purposes, such as data analysis, audits, fraud monitoring and prevention, developing new products, enhancing, improving or modifying our Services, identifying usage trends, determining the effectiveness of our promotional campaigns and operating and expanding our business activities.
- If we sell our company or our assets and business to a third party, we may transfer all our data, including all of your personal information to such third party buyer.
Additional Uses and Disclosures We Make of Membership Information
By registering to become a Member of Social Tuto (or any other category of user that requires registration), in addition to all other uses of personal information described in this policy, you acknowledge that Social Tuto will share your personal information with third parties including our agents, partners, Members and Teachers. You also acknowledge that Social Tuto may contact you with information we feel may be of interest to you. Additionally, if you are a Member, we may share your contact information with the other Members to encourage networking. By becoming a Member (or any other category of user that requires registration), you expressly consent to this information distribution and may not opt-out of this sharing. If you do not wish for Social Tuto to share your information, please do not register to be a Social Tuto member (or any other category of user that requires registration). Notwithstanding the foregoing, we will not share any payment information (e.g. your credit card number or banking information) with anyone other than third party service providers that we use to process payments and who are subject to restrictions to use your payment information solely for the purposes of processing such payments and any related legal or fraud monitoring or compliance.
European Economic Area Privacy Notices
Privacy Rights.If you are located in the European Economic Area, you may have the following rights:
- A right to lodge a complaint with the supervisory authority where we process your information in a way that does not comply with the laws and regulations.
- A right of access to information undergoing processing. We may charge a reasonable administrative fee if further copies of your information are requested.
- A right to rectify inaccuracies in information we collect and hold about you.
- A right to require your information to be provided to you or to another company in a commonly used electronic form.
- A right to object to specific types of processing such as direct marketing, processing based on legitimate interest, or processing for research or statistical purposes.
- A right to have your information ‘erased.
- A right to temporarily restrict processing of information, for example if you believe the information is inaccurate or being used illegally.
- A right to withdraw your consent for future processing.
If you want to exercise or request more information about one or more of the above rights, you can contact us using the contact information listed in Section 17.
Legal Bases for Processing Your Information.We collect and use information about you pursuant to applicable law, contractual obligations, and with transparency and fairness. The legal basis for processing depends on the products or services you use and how you use them. We rely on the following lawful grounds:
Consent. Where appropriate or legally required, we collect and use your information subject to your consent. Performance of contract. We collect and use information about you to enter into a contract with you or to perform a contract that you have with us. Legitimate interests. We collect and use information about you for our legitimate interests, for example to deliver the products and services that you request, to market the products and services that you request or that we think you may be interested in, and to optimize your experience with our products and services.
Compliance with laws. We may also collect and use information about you: (i) as required by law, such as to comply with a subpoena or similar legal process, (ii) when we believe in good faith that disclosure is necessary to protect our rights or property, protect your health and safety or the health and safety of others, investigate fraud, or respond to a government request, or (iii) if we are involved in a merger, acquisition, or sale of all or a portion of its assets.
We do not use personal information about you in any automated decision making or profiling that would have a legal or similarly significant effect on you without obtaining your consent.
Notwithstanding anything to the contrary anywhere else in this policy or in our User Terms, we reserve the right to use your personal information in any manner and for any purpose so long as we remove portions of the information that could be used to identify you as the source of that information and/or aggregate it with information of a substantial amount of other users such that no user could be individually identified by a user of such information, all in accordance with applicable law.
When We May Disclose Information for Legal Reasons
Notwithstanding anything to the contrary anywhere else in this policy or in our User Terms, we may disclose personal information received from any source as we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our User Terms and other terms and conditions; (e) to protect our operations; (f) to protect our rights, privacy, safety or property, and/or that of you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.
Access/Changes:If you wish to have access to information about you in our records, please contact us with your request using the contact information in Section 17. You may also request that we update information about you, or request correction of any factual errors that you believe may exist regarding this information. We will use commercially reasonable efforts to accommodate such requests. In any event, in no event will we be able to provide you with information about you that is not readily personally identifiable in our records or which would be prohibited by law.
Email Marketing Opt-Out:We may use your information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe instructions provided in any email we send. You will still continue to receive service-related messages concerning products and services you have purchased (unless we have indicated otherwise).
Do Not Track Signals: Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. DNT is a way for users to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or online services. We do not recognize or respond to browser-initiated DNT signals, as the Internet industry is currently still working toward defining exactly what DNT means, what it means to comply with DNT, and a common approach to responding to DNT.
California Consumer Rights: California Civil Code Section 1798.83 permits California consumers to request information regarding the disclosure of their personal information to third parties for the third parties’ direct marketing purposes. If you are a California consumer and wish to make such a request, please contact us using the contact information in Section 17.
Use of Social Media and Other Interactive Forums
We seek to use reasonable and appropriate organizational, technical and administrative measures to protect personal information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us using the contact information in Section 17.
Privacy Practices of Third Party Sites; Advertisers, Vendors, and Others
The Site may contain advertisements and links to other sites. Social Tuto is not responsible for the privacy policies or practices of any advertisers or linked sites or for the privacy policies or practices of any other third parties. To the extent that you disclose information to any advertisers, linked sites or other third parties, different rules may apply to their use or disclosure of information you disclose to them, and we encourage you to review their privacy policies before disclosing information to them.
We recognize the privacy interests of children and encourage parents and guardians to take an active role in their children’s online activities and interests. Children under 13 (or under 16 in the European Economic Area) should not use the Site or the Services. We do not knowingly collect personal information from children under those ages. If we learn that we’ve collected personal data from a child under those ages, we will take reasonable steps to delete it. If you believe that Social Tuto may have collected personal data from a child under those ages, please contact us using the contact information in Section 17.
We store your information as long as it is necessary to provide our products and services and fulfill the transactions you requested. Where appropriate or legally required, we retain your information indefinitely for other essential purposes such as complying with our legal and contractual obligations, resolving disputes, enforcing our agreements, or as is reasonably necessary for other business purposes.
We ask that you not send us, and you not disclose, any sensitive personal information (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background or trade union membership) on or through the Services or otherwise to us, unless specifically required or requested by us in connection with the Services (e.g., payment information).
Social Tuto LLC
1525 N Alvarado St
PO Box #26070
Los Angeles, CA, 90026
California Consumer Privacy Act Disclosures and Rights
- Information We Collect
- How We Collect Personal Information
- Categories of Personal Information disclosed for Our Business Purpose
- Your Rights and Choices
- Right to Request Access to or Deletion of Personal Information
- No Discrimination Rights
- Changes to This Notice
Information We Collect
The personal information that we collect or have collected from users within the last twelve months prior to the time of this disclosure becoming effective. We collect or have gathered the following categories of personal information from its users:
- Unique identifiers such as your first name, last name, or similar identifier, address, or IP address;
- Internet or other electronic network activity information, including content interaction information, such as content downloads, search history, and interaction data on your use of our website and from links in our emails sent to you;
- geolocation data, such as the location of your device or computer; and
- inference data, such as information about your purchase preferences, feedback, and survey responses.
- Other information that identifies or can be reasonably associated with you (e.g., information you voluntarily provide as you use the Social Tuto services, such as additional profile information or user-generated content).
How We Collect Personal Information
We obtain the categories of personal information listed above from the following sources:
- Directly from our website users when they provide the information to us.
- Indirectly from you as you navigate through the website. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
- From third-party service providers under service contracts.
Categories of Personal Information disclosed for Our Business Purpose
The personal information that we disclosed about consumers for a business purpose in the twelve months prior to the effective date of this Disclosure fall into the following categories established by the California Consumer Privacy Act:
- identifiers such as your name, email address, billing address, or IP address;
- personal information, such as a credit card number, for example, if we use a third-party payment processor;
- your age, gender, or other protected classifications, for example, if you choose to participate in a survey distributed by us or fill the User Content form;
- geolocation data from your IP address.
Your Rights and Choices
The CCPA provides California residents with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.
Access to Specific Information and Data Portability:
You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past twelve (12) months. Once we receive and verify your request, we will disclose to you:
- The categories of personal information we collected about you
- The categories of sources for the personal information we collected about you
- Our business or commercial purpose for collecting that personal information
- The specific pieces of personal information we collected about you (also called a data portability request)
Right to Request Access to or Deletion of Personal Information
You may have the right under the California Consumer Privacy Act to request information about the collection of your personal information by us, or access to or deletion of your personal information. If you wish to do any of these things, please contact us. Depending on your data choices and subject to applicable regulations, certain services may be limited or unavailable.
We may, however, deny your deletion request if retaining the information is necessary for us or our service providers(s) to:
- Complete the purpose for which we collected the personal information, provide a service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
- Exercise free speech; ensure another consumer's right to exercise their free speech rights or exercise another right provided for by law.
- Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq. or other legal obligation.
- Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
No Discrimination Rights
You have the right not to receive discriminatory treatment for the exercise of your rights under the CCPA, and we will not discriminate against any consumer for exercising their rights under the California Consumer Privacy Act.
Changes to This Notice
We reserve the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, and when we make changes to this CCPA Policy, we will post the updated notice on the website and update the CCPA Policy effective date at the top of the page. Your continued use of our website and/or the services following the posting of changes constitutes your acceptance of such changes.